Shipping Policy

At Cleo Furnish, we are committed to delivering your products safely and efficiently. Below is our shipping policy, which outlines the shipping process, timelines, and other important details.

1. Shipping Locations

We proudly ship worldwide! No matter where you are, we aim to deliver your products to your doorstep.

2. Shipping Methods and Costs

• Shipping Method: We partner with trusted couriers to ensure that your order is delivered securely and efficiently. The shipping method will depend on your location and the size of your order.
• Shipping Charges: Shipping costs are calculated at checkout based on your delivery address and the size of your order. Shipping fees may vary depending on your region.

3. Delivery Timeframes

• Processing Time: Orders are typically processed within [3] business days after your order is confirmed.
• Delivery Time: Delivery times may vary depending on your location. Standard shipping typically takes between [5] to [7] business days. For remote or international areas, delivery may take longer.
• Tracking Information: Once your order has been shipped, you will receive an email with tracking details so you can follow the progress of your shipment.

4. Order Confirmation

You will receive an order confirmation email after your order has been placed. Once your order has shipped, you will receive a shipping confirmation email with tracking information.

5. Cash on Delivery (COD)

Since we offer Cash on Delivery (COD) as our only payment method, please ensure that you have the exact cash ready when the delivery arrives at your doorstep. Our delivery partners will not be able to process payment without the exact amount.

6. Shipping Delays

While we strive to ensure that your order arrives on time, there may be occasional delays due to factors such as weather conditions, customs processing, or high demand during peak seasons. If we anticipate any significant delay, we will notify you as soon as possible.

7. Damaged or Lost Items

If your item is damaged during shipping or if you experience issues with delivery, please contact us immediately. We will work with our delivery partners to resolve any issues, including offering a replacement or a return.

8. Customer Responsibility

It is important that you provide accurate shipping information, including the correct address and contact details. We are not responsible for lost or delayed shipments due to incorrect or incomplete addresses provided at checkout.

9. Contact Us

If you have any questions regarding your order or shipping status, feel free to contact us [email protected].