Terms and Conditions

Welcome to Cleo Furnish! By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchases or using our services.

1. Acceptance of Terms

By accessing or using the website Cleo Furnish and placing an order, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website or purchase our products.

2. Products and Services

• Product Availability: All products displayed on Cleo Furnish are subject to availability. We make every effort to ensure the products listed on our website are in stock, but we cannot guarantee the availability of all products at all times.
• Product Descriptions: We strive to provide accurate and detailed descriptions of the products listed on our website. However, we do not warrant that product descriptions or other content are 100% accurate, complete, or error-free.

3. Pricing and Payment

• Pricing: All prices are listed in your local currency and are subject to change without notice. Prices may vary depending on location and availability.
• Payment: Cleo Furnish accepts Cash on Delivery (COD) as the only payment method. Payment must be made in cash at the time of delivery. Please ensure that you have the exact cash amount ready when the delivery arrives.

4. Order Processing

• Order Confirmation: After placing an order, you will receive an email confirmation with your order details. This confirms that we have received your order, but it does not guarantee that the item is in stock or that the order has been processed.
• Order Acceptance: Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing, or suspected fraud.
• Delivery: We strive to deliver your products in a timely manner. Estimated delivery times are provided at checkout. Delivery charges are calculated at checkout, and shipping times may vary based on location.

5. Returns and Refunds

• Returns: Our Returns and Refund Policy governs how returns and exchanges are processed. If you are not satisfied with your purchase, please refer to our policy for instructions on how to return items within the specified return period.
• Refunds: Refunds are processed according to our returns policy. If you are eligible for a refund, it will be issued in accordance with the terms stated in our Refund and Return Policy.

6. Shipping and Delivery

• Shipping: We ship worldwide, and the shipping charges are calculated at checkout based on the destination and order size. Delivery times are estimates and may vary based on location.
• Cash on Delivery (COD): As our only payment method, Cash on Delivery must be paid upon delivery. Please ensure you have the exact amount in cash ready for the courier.
• Shipping Delays: We are not responsible for delays caused by factors outside of our control, including weather, customs, or other issues that may affect delivery.

7. Customer Responsibility

• Accurate Information: You are responsible for providing accurate shipping and billing information at the time of purchase. We are not responsible for issues resulting from incorrect information provided.
• Receipt of Goods: You are required to inspect the goods at the time of delivery. If the item is damaged or defective, please contact us immediately so we can address the issue as per our Returns and Refund Policy.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our website, you agree to the terms outlined in the Privacy Policy.

9. Limitations of Liability

• Cleo Furnish is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our website or the products purchased from it.
• We are not liable for any delay, loss, or damage during the delivery process that is caused by third-party couriers or other external factors.

10. Changes to Terms and Conditions

We reserve the right to modify, update, or revise these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” It is your responsibility to review these terms periodically to stay informed of any updates.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws. Any disputes arising out of or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts.

12. Contact Us

If you have any questions or concerns regarding these Terms and Conditions or any other aspect of our services, please contact us at [email protected].